01.

THE PROBLEM

DreamTrips Local approached Codera with a challenge: Replace their current manual onboarding process with a 10x onboarding solution within a 30 day deadline. DreamTrips Local offers their members perks and points for visiting partner restaurants worldwide. Completing an extensive global project in a tight deadline was daunting, but Codera was up to the task.

02.

THE Approach

We started by creating a mind map of the entire user experience from top to bottom. This discovery process revealed which friction points would create technical debt and which were worth the cost. All this was done before a single piece of code was written or a pixel placed on a screen. Without this step, the potential for missed features, gaps in the solution and extra work would be imminent.

03.

ONBOARDING EXPERIENCE

The central component of the  DreamTrips Local project was developing a robust and efficient onboarding experience for reps to use in bringing merchants to the program. The previous solution was done manually with spreadsheets making the process of onboarding each merchant one by one.

04.

MORE PERKS TO MORE MEMBERS

Perks and Points are the lifeblood of the new product offered by DreamTrips Local. Merchants needed a simple way to create perks to entice members to their restaurants. Codera knew this had to be effortless to ensure scalability.

05.

Backend Dashboards

Dashboards were crucial for a seamless user experience across multiple user roles. Three separate dashboards, with their associated permissions and functionalities, were built from scratch. Each one was tailored for mobile to ensure portability and function within DreamTrips Local’s existing mobile application.

07.

OUTSIDE THE BOX

Thinking of mobile users first, Codera wanted to push the envelope by creating the most useful and dynamic experience for merchants. We created an interface that allowed merchants to better understand and serve their members by knowing what they like to eat, where they like to sit, how often they visit and even how much they spend in the lifetime of their visits. Here’s a glimpse of the result.

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